lexomatic
asked 7 years ago

We are seeing a bunch of issues with 302 redirects being generated by the plugin. Many of these redirects seem to have something to do with a long query string that is being appended to the URL. This only happening on DW Question & Answer Pro question pages. For example:

[SITENAME]/dwqa-answer/answer-for-multiple-owners-of-florida-home-can-all-be-included-in-a-lady-bird-deed?__hstc=103427807.1460972ab551759a99d9bdc1bb4dcb88.1487711397896.1487711397896.1487711397896.1&__hssc=103427807.1.1487711397896&__hsfp=1671087778

is redirected with a 302 redirect to:

[SITE NAME]/question/multiple-owners-of-florida-home-can-all-be-included-in-a-lady-bird-deed/?__hstc=103427807.1460972ab551759a99d9bdc1bb4dcb88.1487711397896.1487711397896.1487711397896.1&__hssc=103427807.1.1487711397896&__hsfp=1671087778

I have three questions:

  • Where are the crazy query strings coming from in the URLs?
  • Why the need to change https://www.deedclaim.com/dwqa-answer/ to https://www.deedclaim.com/question/ (essentially sending the answer back to the question page)?
  • Assuming that these are needed, why is it using (temporary) 302 redirects instead of 301 redirects?

I am asking because this could cause SEO problems. 302 redirects will cause search engine crawlers to treat the redirect as temporary and not pass any link equity to other pages.

4 Answers
DominicStaff
answered 7 years ago

Please accept my apology for the delay in getting back to you. At the moment, the plugin has not the answer page. So, it will redirect to the question page.

lexomatic
replied 7 years ago

If I understand correctly, the issue is that there is no answer page specified in the plugin settings (?). If that is correct, how do I set up an answer page to fix this issue? Is that the option for “Show all answers on single question page?”

lexomatic
answered 7 years ago

Just a friendly reminder that I am waiting on a response. How do I set up an answer page to fix this issue? Is that the option for “Show all answers on single question page?”

Dominic Staff
replied 7 years ago

<p>I'm not sure about it. I sent and notification to our technical team. we will check it.</p>

lexomatic
answered 7 years ago

We need to stop these 302 redirects. You indicated that the problem is that “the plugin has not the answer page.” How do I fix that? Any update following your discussions with the technical team? 

Dominic Staff
replied 7 years ago

we have fixed it, you can check your site now.

akhtarbhai
answered 3 years ago

I am using the paid version of DW-question-answers. I am having the same issue. It has not solved. I have tried many times but there is no answer page. Google already has started to no-index answers. I never thought that a professional developer can make this big error. I have email no response, asked a question in question form no response. I am not sure what they meant for the support word.
Now my question is there anything we can do to fix this error?

Dominic Staff
replied 3 years ago

I got your question, we are checking and we will answer your question.

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