Dan Stramer
asked 6 years ago

Users asking questions in my QA area leave their email (they are anonymous, but leave their email)
Where can I access those emails?
are they stored in the database?
Is there a way of getting access to those emails?
 
Thanks
Dan

2 Answers
DominicStaff
answered 6 years ago

Hi,
So far, our plugin doesn’t support to store the Anonymous email, unfortunately :(. Hope that you can understand.

Dan Stramer
replied 6 years ago

Thanks Dominic, this is a pretty big issue, since we ask the email for our users but the website owner cannot access them. sometimes the website owner would like to get back to customers not via the Q&A but via email.IS it possible to make a change to the files in order to see the email?

DominicStaff
answered 6 years ago

Hi,
Yes, you are right. We sent and notified our technical team. We will check and discuss this in the upcoming version of the plugin.
However, it isn’t easy problem, so that not make sure to let you know exactly when we released this feature, my friend :(

Dan Stramer
replied 6 years ago

Thanks Dominic, do you have a timetable for this specific feature?Dan

Dominic Staff
replied 5 years ago

I know what you mean as well as what you desire. However, we are now very busy and that isn’t easy to improve the feature right now, unfortunately 🙁

Dan Stramer
replied 5 years ago

Thank you, will be waiting for your update

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