dkraken
asked 6 years ago

Whenever someone (person A) asks a question and it gets answered by another person(person B). It will show that the question was answered by person A, therefore there won’t be an option to confirm the question as answered. I don’t know if it was a glitch when trying to make the picture of the person that asked the question remain in the thumbnail. See this site https://tinyurl.com/y7gx7gjm see how the questions are said to be answered by the questioner. How can I fix this?

2 Answers
DominicStaff
answered 6 years ago

We have checked on our demo and the plugin works fine, you can send me username & password of your site and FTP account for further checking.

dkraken
replied 6 years ago

yeah did u check the link i sent u? the tinyurl

Dominic Staff
replied 6 years ago

Yes, we have checked your link. I think this issue fixed in the pro version and updated in the free version. You should send me your FTP account to check this issue.


answered 6 years ago

Hi Dominic,
I noticed this issue before I purchase the pro version. I think this issue only occurs on the free version.

Dominic Staff
replied 6 years ago

Thank for your answer. We appreciate it.

dkraken
replied 6 years ago

So what do you suggest I do?

dkraken
replied 6 years ago

Are you gonna help me fix it or…?

Dominic Staff
replied 6 years ago

I think this issue fixed in the pro version and updated in the free version. You should send me your FTP account to check this issue.

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