I have DW focus version 1.06 setup w/o childtheme, and since WP 4.5.1 the customize WP preview has stopped working. There is something up with the widget’s in the theme, when I exclude sidebar and widget template files from loading with the theme the preview in Customize loads fine.
I guess normal advice would be to upgrade to latest version of DW focus, but so much has changed since 1.06, so I don’t even know where to start the migration of customized template files.
Any suggestion on how I can go about this?
The issue come from the old version, you can update the theme to fix it. If you have customized the theme, you can let me know all your change and send me username & password of your site, I will check and let me know about your issue.
I have same problem. My version is 1.07 and the customize WP preview doesn’t work. I can’t update the theme because my license is expired.
I understand that by not renew my license, I have no right to new features or enhancements but is not acceptable for me that it stops working.
Is there any other way to fix this issue without getting the new one? I paid for the version 1.07 that has what i need and really don’t need the new features.
At the moment, the older version does not compatible with the WordPress new version, you should update the theme to the latest version. We have released the version 1.3.2. If you want we can help you update the theme.
I have checked your payment and see that it’s expired.
According to the new license scheme, we apply the limit 1 year to update and technical support which is quite common across WP theme clubs now.
In your case, I would like to make an exception that I will enable the update access so that you can upgrade your theme to our latest version for free, no extra cost for this. And you can use this version for lifetime.
However, if you wish to get future updates or technical questions access, a renewal fee $34.3 will be applied then.
Hope for your understanding.
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