Cannot answer questions (editor not loading)

Jonathan Leung
asked 7 years ago

I just upgraded to WordPress 3.9 with DW Question Answer 1.2.5 and now I cannot answer questions because the editor won’t load. It just has a blank box where the editor should be. Please help. Thanks.

5 Answers

BigHug
answered 7 years ago

Hi @jedijonl,
I tested with a blank WordPress page ( 3.9 ) and latest version of DW Question Answer plugin, i saw that the editor worked fine. Can you provide me your site link for further checking.
Regards.

BigHug
answered 7 years ago

Hi Jonathan,
I checked your site and detected that your plugin wp-poll, that printed out a javascript error bug, made our DW Q&A script cannot work. Please make sure this plugin is good to use. Bug of wp-polls
Regards

Jonathan Leung
answered 7 years ago

Thanks. I might end up disabling the wp-poll plugin as we really don’t use it anymore. Also, I’ve noticed that even when I disable this plugin I still can’t edit the answers or the questions. The word undefined shows up when I select Edit from the down arrow. Thoughts?

DominicStaff
answered 7 years ago

Right now, you can check your site. I have helped you resolve it.

Jonathan Leung
answered 7 years ago

Thank you for all of your help. Very pleased with this plugin and your helpful support team. Thanks again.