knoguchi
asked 8 months ago

When a registered user tries to add comments on questions and answers, an error message displays “Please enter your comment content” and the comment is not saved anywhere on the site. 
I can add comments from the Admin page, but not from the front-facing site. 
 
see example: 
https://alpha.takumilegal.com/question/%e4%ba%8b%e5%8b%99%e6%89%80%e6%89%80%e5%9c%a8%e5%9c%b0%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6/

5 Answers
DominicStaff
answered 8 months ago

Please let me know the username & password of your site for further checking. We will help you check this issue.

knoguchi
replied 8 months ago

I just replied to your email at hi@designwall.com

DominicStaff
answered 8 months ago

Please accept my apology for the delay in getting back to you. I send and notified to our technical team about this issue, we are checking now.

knoguchi
replied 8 months ago

That’s okay

knoguchi
replied 8 months ago

That’s okay

DominicStaff
answered 8 months ago

Please send me your FTP account for further checking. 

knoguchi
replied 8 months ago

Send you via private answer in a few minutes

DominicStaff
answered 8 months ago

Can you share the FTP of the live site?

DominicStaff
answered 8 months ago

We have checked your site and see that the DW Q&A conflicting with the Antispam Bee plugin. At the moment, you should disable this plugin. 

knoguchi
replied 8 months ago

okay. will do. Thanks.

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