azghanvi
asked 1 year ago

Hi,
Is there any possibility to merge both knowledgebase search & qa-forum search.
e.g. It may display search results of KB first and then QA forum results. Example can be seen at http://www.desk.com forum.

 

2 Answers
DominicStaff
answered 1 year ago

Please send me your FTP account, we will check and help you resolve it.

azghanvi
replied 1 year ago

I don’t have KB setup now. I was asking if it is possible? To merge both modules will make it almost complete helpdesk system like desk.com of salesforce.

Dominic Staff
replied 1 year ago

Yes, you can merge both modules will make it almost complete helpdesk system like desk.com.

Chrille
answered 1 week ago

Hi Dominic,
how can i merge it?

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