Mike Hendrickson
asked 7 years ago

Hi,
When I go to the customize section on the dashboard of my WordPress DW Focus site, it just says loading… but nothing ever appears. It seems to stop loading after about three seconds and just say loading in the tab’s window. How do I fix this?

1 Answers
DominicStaff
answered 7 years ago

Make sure you are using the latest version 1.1.0.
Firstly, please deactivate  all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).
Regards,

[email protected]
replied 7 years ago

Same issue! I solved deactivating GRAND Flash Album Gallery plugin.

mikeyhen
replied 7 years ago

This worked everyone!

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