Alicja Kawalek
asked 7 years ago

I just found that I cannot update the theme I bought because the license has expired.
Since download and installation I have any problems..till now,, files are broken and when I bought this I thought that its lifetime…support for 6 months…but files forever…at that time, and I can refresh it whenever I want…
I think its  unfair to shift old customers into another payment scheme

I really need to fix the website quickly, found old files 1.0.9 but the theme does not install properly, I cannot manage logo or any other personalized data, only widgets ;( pls provide me how to fix this

1 Answers
DominicStaff
answered 7 years ago

I have checked your info in the payment history and see that you have purchased the theme from 2014 and license has expired in 2015.
As I wrote in an email and send to all the user in 2015. We have updated the auto update to all the theme and update the license feature. 
In this your case, I will change your license to December 31, 2016. You can download and update the theme now.

Alicja Kawalek
replied 7 years ago

thanks a lot, Im appreciate

Dominic Staff
replied 7 years ago

If you have any issue, please let me know, I will check it.

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