nguyenthi919@yahoo.com
asked 1 year ago

Dear team,
I don’t know why when have new question DWQA only send email notification to admin email only. But not send to email in “Forward to” (following picture). Could you help tell me any thing wrong?
Thanks in advance. My email is: nguyenthi919@yahoo.com
[caption id="" align="alignnone" width="650"]Notification not send Notification not send[/caption]
 
 

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5 Answers
DominicStaff
answered 1 year ago

– You can forward to many people as you wish. It’s very simple to configure.
Add the following email structure to the Forward box.
 

your-email1@gmail.com
your-email2@gmail.com
your-email3@gmail.com

nguyenthi919@yahoo.com
answered 1 year ago

Dear team, 
I do the same as suggest, but the problem was not fixed. How about the Pro version, whether the problem will be fixed after I upgrade to Pro Version? If can fix then I want to by Pro version also

DominicStaff
answered 1 year ago

Please send me username & password of your site and your FTP account for further checking.

DominicStaff
answered 1 year ago

We have helped you resolve this issue, you can check your site now.

Jonas Frese
replied 7 months ago

So what was the problem and how did you fix it?

Dominic Staff
replied 6 months ago

Which version are you using? and send me your username & password of your site for further checking.
You should create a private question.

nguyenthi919@yahoo.com
answered 1 year ago

Dear Dominic,
It’s working now, thank you very much for your helping

nguyenthi919@yahoo.com
answered 1 year ago

Dear team,
Whether can categorize “forward to” to many groups such as: sales, technical…
So when have new question in sales -> then system will forward email notification to sale team. If  question in technical -> forward to technical teams… Instead of forward to all people like now.
How about Pro version of DWQA can do this ?  
Or any way to do that, please help to suggest, thanks alot
 

Dominic Staff
replied 1 year ago

At the moment, the plugin does not support this feature. If you want to have it, we are ready to help you as a custom work with a charge of fee. In case that you are still interested in the feature, please kindly let us know, we will check and estimate the time.

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