giovanniHello, i use your plugin DW Question Answer
I have a problem. I installed new WordPress version and new update of my theme (NEWSPAPER of TAGDIV)
a form of question is not it works, not found resources and css is crash
a example of my site:
http://tiny.cc/e7ayfz
why?
DominicPlease send me the username & password of your site for further checking.
how to send? this post is public 🙁
DominicYou can use the private answer option.
See the screenshot: https://prnt.sc/pvoajc
Please send me your FTP account, we will check and fix this issue now.
You have installed a Wp File Manager? Not works?
Yes, we can not check with this plugin. will useful than with the FTP.
Please check and provide the permission to we can access and edit all the folder.
We can not access your site. Please check your account now.
WordPress or ftp?
Please check the FTP account.
I sent and notified to our technical team. However, we will need time to check this issue and we will resolve this issue as soon as possible.
did you disable “MY” wordpress comments?
you have changed a my files and not show form comments in a posts.
You have changed:
comments.php
singe.php
functions.php
and other, why?
Yes, we have checked and tested some of the options on your site to find the solution, you can enable the comment in the following options:
https://prnt.sc/q2oif0
https://prnt.sc/q2oinm
Also, you can add the following code to the functions.php file to resolve the issue:
add_action('template_redirect', 'remove_td_comment_filter', 10);
function remove_td_comment_filter(){
if ( is_singular('dwqa-question')){
remove_filter( 'comments_template', 'tdc_template_include', 99 );
}
}
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