DW Simplex Customize page is blank.

ricardoaum
asked 11 years ago

Hi.

I Installed your theme DW Simplex but I can’t access the DW Simplex Customize page on Wp Admin. I’m running a DV server at Media Temple. There is any specific permission that I need to change to be able to access this page?

Also I would like to know if you have any way to have the Demo site template after installation, or just thru Quick Start?

1 Answers

DominicStaff
answered 11 years ago

Please follow my instruction below:

step1. unzip the downloaded package.

step2. find “quickstart” folder and unzip it.

step3. copy all and paste into “www” or “htdocs” folder on your localhost.

you can use FTP software to upload it into your hosting.

step4. open web browser and type your domain name.

Also, You can watch our video guide here to know how to set up this product: http://www.youtube.com/watch?v=oHDhd-dHpXs
If still not, please send me username & password your hosting, i can help you install.
My mail box: [email protected]

Hope this helps !

Regards,
Dominic

ricardoaum
replied 11 years ago

I was having the same problem and found this solution.

ricardoaum
replied 11 years ago

I was having the same problem and found this solution.

You can add this code to you functions.php

//allow redirection, even if my theme starts to send output to the browser
add_action(‘init’, ‘do_output_buffer’);
function do_output_buffer() {
ob_start();
}

jcsizmadi
replied 11 years ago

I have the same issue. I’m not that familiar with php. Where do I paste the above code?