Dean
asked 9 years ago

Hello,

I just purchased the DW Focus theme today for WordPress.  I successfully downloaded the zip files, and it will not upload to my wordpress installation.  (3.5.1).

5 Answers
Dean
answered 9 years ago

I tried to extract the contents and then make a new archive using the same file structure.  It still fails to upload.  Please assist.

Dean
answered 9 years ago

Tried downloading from another computer and uploading.  Still does not work.  Please assist.  I ass many question hare have gone unanswered for 2 days…  Is that normal?

Dean
answered 9 years ago

Update, I extracted all the files, then put them in /wp-content/themes/ manually via http://FTP.  WordPress now see the theme but claims that the stylesheet is missing.

It looks like there is at least one missing file from the archive you provided.

Dean
answered 9 years ago

Any update on this?  I need to start making moves here.  I want to get my site updated.  Can you please just provide the missing files and the paths they belong in so that I can get moving??

Jennifer N
answered 9 years ago

Hello Dean !

In order to install our team on your WordPress ( 3.5.1 ) , you need to extract the item named ” DW-Focus-theme.zip ” and copy its into item following the path  \wp-content\themes.

Log into dashboard > Appearance > theme. You can activate that theme here.

Regards
Jennifer

Dean
answered 9 years ago

Jennifer, thank you for the response, but this does not help.  I originally installed the theme be uploading it in the WordPress interface.  My site has been around for years, so I know what I’m doing.

WordPress refuses to upload the theme, as I’ve described previously.  The only way I could attempt installing was manually be extracting to files to wp-content/themes.  When I go back to the theme manager in WP is complains that there is no style-sheet.

The archive is missing files.  Please fix the archive and email me another download link.

Jin
answered 9 years ago

I apologize for our late reply – You can view the tutorial video and configure details here – Can you tell us what the next difficulty. we will help you, or you can send me username & password, I will help you install it.

Regards,

Rob Findlay
replied 9 years ago

Jin can you help me as well – have had the same issue – says the stylesheet is missing

Dominic Staff
replied 9 years ago

Please have a look at our document guide on installing our product package at: http://www.designwall.com/guide/dw-focus/

If you have any problem, please get back to me with your username & password hosting for further help.

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