DWQ&A Assign Ticket Question

shirodx
asked 5 years ago

How do you remove a ticket that has been assigned to someone?

1 Answers

DominicStaff
answered 5 years ago

If you want to remove a ticket, you can remove from the Dashboard > Questions > All Questions.

shirodx
replied 5 years ago

Sorry Dominic I’m a bit confused….
What do I do here once I can see all the questions?
I don’t want to have to delete the question. Just remove who has been assigned to it.
Thanks.

Dominic Staff
replied 5 years ago

You can go to the Dashboard > Questions > All Question > Edit Question then changes the author.

shirodx
replied 5 years ago

Ok, I can change the Author of the question but how does that affect who it’s been assigned to?
Thanks.