Email identity in anonymous questions

Vlado Procka
asked 8 years ago

Hello,
when anonymous question is asked, I (admin) cannot see email of the sender in QA plugin "All questions" section. Is it possible? What am I doing wrong? Thanks for the answer!

1 Answers

DominicStaff
answered 8 years ago

Hi,
At the moment, our DW Q&A will not save the email that anonymous used to ask a question. So, you can not find the email of anonymous in anywhere from your system.
Regards,

Cody Fam
replied 8 years ago

Hi Dominic/DW,
Would the following work-around be feasible? When a reply made to the question posted by the Anonymous user, the user will receive an email notification. Is it possible include the admin’s email address as a “Bcc” recipient of the email? If yes, admin (myself) will be able to know the email address of the Anonymous users whenever they receive email notifications about their questions being replied.

Dominic Staff
replied 8 years ago

At the moment, the Email of Anonymous user saved in the meta_key, and if you want find the email address of the Anonymous, will need custom the codes to query the email address. I sent and notified our technical team about this problem, we will discuss and update it in the next version.