Email notifications not working

Tom Cook
asked 9 years ago

Any idea why my e-mail notifications are not working? Tried multiple e-mail addresses, but to no avail.

2 Answers

DominicStaff
answered 9 years ago

Hi,
You can send me username & password of your site (via private answer) for further checking.
Regards,

DominicStaff
answered 9 years ago

Firstly, you can find here for the document guide on how to configure the plugin (email notification). you can add the email that you want to send mail notification: http://www.designwall.com/guide/dw-question-answer-plugin/#Notification_email_settings

Please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me your site for further checking.
Hope this helps !