hello,
i wanted to ask if it is possible to send Email notifications of new answer comments to the question author?
greetings,
oren
Of course, you can configure in the Email settings of the plugin to enable this feature
i think you are confusing two different things. i am refering to the question author, not the author of the answer on which the comment was placed.
Yes, the plugin will send the email to question author when having an answer, comment.
i’ll give an example to further demonstrate my case:
person A asks a question.
person B answers an answer to A’s question.
person C makes a comment on B’s answer.
i want A to receive a notification to C’s comment.
is this possible? if so, how?
Yes, The authors will get all the notification from them question(answer, comment).
anyway, for now it doesn’t happen. when someone makes a comment on an answer, only the answer author receives the notification, but not the question author. how can i fix this?
Please send me username & password of your site for further checking.
how can i send it to you privately?
you can use the private option under the answer box.
ok, i used it, see answer below
any news?
?
Please accept my apology for the delay in getting back to you. give me your site URL, I will check it now.
I sent and notified to our technical team about your issue, we are checking and fixing it, we will try to finish it as soon as possible.
Please helped check it now, I have helped you resolve this issue.
listen, you have inserted a change which probably deleted many bug fixes i made to the code personally. this has caused many problems to my site. is it possible for you to undo the changes you have made?
I have active the older plugin on yours site. Please come check your website again. Alson, I’ve finished fixing your email notification in the newest updated version of the plugin and install it on your site. You can list all the customization in your previous version for us, we will check and fix in the new one.
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