bizzwebpl
asked 2 weeks ago

In Dashboard> Questions> Settings> Emails I only have 2 tabs for editing sent emails: Email Settings and New Question Notifications. Unfortunately, after entering New Answer Notifications and New Comment Notifications, I have a blank page only with the save changes button. This option is only in the PRO version? I tried to change the e-mail content in the plug-in files, but unfortunately it didn’t work.

3 Answers
DominicStaff
answered 2 weeks ago

Please send me username & password of your site for further checking.

Allen
replied 2 weeks ago

Hi Dominic,

I know I should not reach out to you here. But my message has been disregarded for a while. I have purchased DWQA Pro from Envato. But the account here is not asscoiated with envator account, so there is no purchase history nor purchse codes. I have ask two questions in the forum yesterday but they do not show up, maybe becuase of moderation. Is there anyone who can help me with this?

Dominic Staff
replied 2 weeks ago

Yes. we are checking your question, we will answer it as soon as possible.

bizzwebpl
answered 2 weeks ago

Dominic, unfortunately, I can’t provide you with my login and password, because this is my client’s store, and he doesn’t want unauthorized users to log in to the admin panel. I add screen as it looks:
 
In plug-in files, e.g. dw-question-answer / templates / email / new-answer.html, I changed the text to the one I want, but emails arrive according to the standard formula.

bizzwebpl
answered 2 weeks ago

I managed. I changed directly in the mySql database and it works.

Dominic Staff
replied 2 weeks ago

Congratulation! If you have any issues or questions, you can let me know. We will check and help you resolve it.

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