Luca Ercoli
asked 10 years ago

Hi,

I have successfully installed the plugin on WordPress, I insert the link in the menu and try to write a question. “Error 404 page not found!”

I’m going to see on the administrative panel and technically everything is okay, the application has been created, but you can not see ..

I just installed this plugin and WP Maintenance Mode is currently active!

How can I solve this problem? Thank you very much!

John Long
replied 10 years ago

I am having issues with this as well but am unable to figure out how to make the “Post name” permalink option to work with this plugin. Any time I try to create a new question the page I receive is “Page not found”. It works fine if I am using the default permalink structure but I cannot use that structure. Any ideas?

aniketh
replied 10 years ago

Exactly my problem too. Waiting for an update. It appears to be working on designwall.com perfectly though! 😛

5 Answers

DominicStaff
answered 10 years ago

1. the 404 error page:
Please log in to Dashboard > Settings >Permalinks.
See the Screenshot:

To adjust DW Q&A plugin for your theme, please following the guide here: http://cmspioneer.com/designwall/guide/dw-question-answer-plugin/#installation

If you still there face issue, Please send me your site for further checking.

Luca Ercoli
answered 10 years ago

Hi,

Thank you so much for the support, quick and thorough!

I followed the procedure, the plugin is correctly installed but the same problem! Then I selected the Dashboard> Settings> Permalinks -> Default and everything worked properly.

I wanted to know if it was possible to run the plugin without the option of Default, for example, I use the custom structure.

EDIT: I updated the custom structure again and now it works correctly, thank you very much and happy holidays!

Cesar Falcao
replied 10 years ago

I´m in the same situation: this plugin looks awesome, but it´s not working (404 error for every answer) when using permalinks. Not using permalinks is not an option.

Cesar Falcao
replied 10 years ago

Just to add: I´m using a 3rd party theme.

Cesar Falcao
replied 10 years ago

And the “EDIT” option here doesn’t work too.

Hussain Al-saady
replied 10 years ago

Thanks Luca that fixed my problem too. Just setting it back to default and then post name again.

DominicStaff
answered 10 years ago

@John Long !
Please create a private question then send me username & password your site for further checking.

Ben Alex
replied 10 years ago

Hello, I am having the same issue. How do I go about getting help? Many thanks in advance

Sowmini S K
answered 10 years ago

Hi,
This 404 page issue is resolved only if i change the permalink setting to default and save changes.
However, other menu items in my website will not work with the default url setting, due to slugs used in custom post types.
Is there some way, we can make this Q & A forum work for ‘post-name’ permalink as well (without which my website will not function normally)?

Thanks,
Sowmini

Sowmini S K
replied 10 years ago

Thanks team, for promptly fixing this permalink issue! Greatly impressed by your support, especially for a free plugin!!
Keep up the good work 🙂

DominicStaff
answered 10 years ago

You can create a private question then send me username & password of your site for further checking.

Manuel Cama
answered 10 years ago

Hi I’m having the same error with the category page http://iphoneate.com/respuestas/unlock-iphone-4s-modelo-a1387-de-verizon-a-tigo-colombia
Category page: http://iphoneate.com/respuestas/categorias/generales/ 404 error

DominicStaff
answered 10 years ago

Apologies for the delay in replying to you, the bug comes from the plugin. We are checking and will fix this bug in the next version of the plugin. Please stay tuned and will let you know once done.
Regards,

sreekanth t
answered 9 years ago

Hi i’m getting the same error, after changing the permalinks laso 404 error is coming. Please check and revert

Ishan Sharma
answered 9 years ago

i am having the same issue but something different.
my all dwqa categories and tags are going to page not found.

Category sample – http://solutions.getwpfixed.com/question/category/themes-and-templates/

i have changed the permalink structure also but still getting the same error of page not found.

please solve my issue.
thanks

dominic Staff
replied 9 years ago

We have checked DW Q&A plugin. Sorry to tell you that is some bug from our plugin. We are checking and fix it for a new update. We will release as soon as possible. Sorry about that, my friend.
Regards,

Sundus Alkhraisha
answered 5 years ago

I’ve this issue Error 404: Page not found with DW Q&A Plugin

how i can solve it

Dominic Staff
replied 5 years ago

Please create a private question then send me username & password of the question, and we will check and help you resolve it.

Sundus Alkhraisha
replied 5 years ago

I’ve created private question and it show that ‘Your question is waiting moderator.’ ,same current title .

I’ve this issue Error 404: Page not found with DW Q&A Plugin

Dominic Staff
replied 5 years ago

After submitting the question, your question won’t show. The question will be we check and approve from the Dashboard.
I will check it now.