I’ve just installed the plugin on my second site and it’s really great and have found most of the answers and adjustments I’ve needed to make on your Q & A forum, so thanks for that. And I know what the problem is on my site, I just typed the title in case anyone else is searching in the future because I didn’t find this one. I know which plugin there is a conflict and I’ve been happy with this one, so I’m hoping there is a solution so they can play together. 🙂
I’ve been very happy with this plugin and within seconds of deactivation and writing this, I have a spam comment. So I’d really like to get them both working together. Thanks,
It’s probably going to be a several step process to fix this. First, you will need to use an FTP program or your website’s cpanel file manager. Navigate to the
"/wp-content/plugins/" folder and delete the entire "/wp-spamshield/" folder. That will remove the plugin from your site, and hopefully you can log in.
After that you’ll need to reinstall the plugin through your WordPress dashboard. When you do, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.
Hope that helps!
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