Profile photo of cn360cn360
asked 6 months ago

Whenever we share a story using the facebook icon in the left nav social media bar the thumbnail/picture NEVER shows up and this looks TERRIBLE on Facebook.
We searched the questions to see of anyone else was having this issue and 2 others were and had asked, one of them using the exact same title as ours. 
When we tried to look at the answers to these important questions BOTH OF THE ANSWERS HAD BEEN DELETED!

  • What is going on?
  • Is DW trying to hide known issues from other frustrated users who have purchased this theme?
  • Why hasn’t this sharing issue been properly addressed and resolved by now?

We need this fixed ASAP.

3 Answers
Dominic
answered 6 months ago

To resolve this issue, you can add the following code to the header.php file

<!-- for Facebook -->          
<meta property="og:title" content="" />
<meta property="og:type" content="article" />
<meta property="og:image" content="" />
<meta property="og:url" content="" />
<meta property="og:description" content="" />
Dominic
replied 6 months ago

Use the code into the tag.
<pre><head> … </head></pre>
 

Profile photo of Dang Thanh HoaDang Thanh Hoa
replied 6 months ago

it not working

Profile photo of cn360cn360
answered 6 months ago

I’m not a programmer. Can you please login and do this for us?
Your theme is getting so bogged down with having to do EXTRA things like putting in code. That’s something that should be addressed in your next release/version.

Dominic
answered 6 months ago

I have checked your site and helped you resolve this issue, I have checked your link here https://developers.facebook.com/tools/debug and see that it works fine. Please disable all the plugin to check this issue, it’s some plugin added the

og:image:url

 

Powered by DW Question & Answer Pro

Access years of experience in WordPress; Collaborate with professionals trusted by tens of thousands of people across the world.

Sign Up Today