Nifemi Aluko
asked 8 years ago

Some of the members of my website have complained that their outlook crashes when they receive an email notification containing their gravatars. How can I resolve this issue. Thanks.

3 Answers
DominicStaff
answered 8 years ago

At the moment, the plugin using the gravatar, If you want to remove/hide the avatar from the email notification, you can log into Dashboard >  Questions >  Settings > Email and  click the tabs under the emails then you can open the TEXT frame and remove the user_avatar, answer_avatar and comment_author_avatar.
See the screenshot: http://prntscr.com/bmxnd2

Nifemi Aluko
answered 8 years ago

Dominic, Thanks for the response. I would do so. Is there a fix for this in the future?

DominicStaff
answered 8 years ago

Thank you for interesting in our product. I sent and notified our technical team about this problem. We will check and discuss it in the next version.

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