shop2world
asked 2 weeks ago

If I ask a question privately in dwqa
The person who asked the question and the person who answered have no problem seeing the post,
But When another member clicks, HTTP ERROR 404 appears.
I don’t think it’s a permalink issue because I see other public posts or my own posts.
Even if only the person who asked the question and the person who answered can see it,
After logging in, I can see it in the list of posts, so if I click on the private message,
I want to be able to express this in a message like “This is a private message”.
Or even other members couldn’t see the private message.

I’d appreciate it if you let me know how to do it. Please refer to the video below.

https://screencast-o-matic.com/watch/cY13nfCMFX

3 Answers
DominicStaff
answered 2 weeks ago

Please send me the username & password of your site for further checking, we will help you resolve it.

DominicStaff
answered 1 week ago

I have checked your site and see that you have enabled the edit and manager option in the permission setting of the subscriber.
At the moment, the plugin just supported admin and the author can view and access the private question.
So, all other user roles can not view and access it, you should disable these options. I have helped you disable the options, you can check your site now.

DominicStaff
answered 3 days ago

At the moment, the plugin does not support redirecting into another page when other users open the private question as you mentioned here.  However, we have sent and notified to our technical team about this issue, we will check and add an option to the next version.

shop2world
replied 2 days ago

ok. thank you for your answer!

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