I cannot respond via the comments: "Sorry, comments are closed for this item."

Gil Raviv
asked 4 years ago

I purchased the support service for Q&A Pro. I have two issues. I cannot respond via the comments. Here is the answer I get: “Sorry, comments are closed for this item.”. In addition, the question status drop-down menu is truncated. Please advise,

2 Answers

DominicStaff
answered 4 years ago

Please send me the username & password of your site for further checking. I will help you resolve this issue. I think the plugin conflicting with the comment feature of your theme or another plugin.

[email protected]
replied 4 years ago

Can I reach out by email? How can I contact you? Can we do a remote session? What is the minimal WordPress role you would need in WordPress to debug it?

Dominic Staff
replied 4 years ago

You can use the private answer.

simonrdownes
answered 3 years ago

>>“Sorry, comments are closed for this item.”
I am having the same issue. Can anyone provide an answer?

Dominic Staff
replied 3 years ago

You can check the options from the Dashboard > Questions > Settings > Permission.

simonrdownes
replied 3 years ago

Thank you