Shawn Hellwege
asked 7 years ago

For the icons such as bold or italics or insert/remove link I just get grey squares with shadows. Are those icons loaded remotely, and if so where? We are using the site for internal purposes and a lot of traffic linking to various CDNs gets blocked. Any ideas on why that doesn’t work?

Shawn Hellwege
replied 7 years ago

If it helps we do have the pro version of the plugin.

1 Answers
DominicStaff
answered 7 years ago

I think the plugin getting the style from your theme that you are using. To resolve this issue, please send me your site for further checking.

Shawn Hellwege
replied 7 years ago

Sadly it is an internal site so I can't send you the URL. But based on your suspicion I did change the theme to twenty sixteen and it worked wonderfully so it is something with my theme.

My theme is from underscores running an older alpha of bootstrap 4 and you can grab it here:

https://github.com/shellwe/QA_WP_Template

I am confident that when you load it your icons will fail too, not sure why that's happening at the moment.

Shawn Hellwege
replied 7 years ago

Still looking into what is causing the issue. Does this plugin work with bootstrap 4? I think the next step is disabling SASS and JS until it works.

Dominic Staff
replied 7 years ago

In your case, you should contact the author of the theme, I have checked on our demo and WordPress default theme and see that it working fine. Also, you can try to disable all the plugin to check it. However, I think you should contact to the author of the theme to get the best solution from theirs.

Shawn Hellwege
replied 7 years ago

As mentioned in my post I had discovered its my theme, I mentioned that I switched to a different one and it worked fine. I am the author so contacting them is easy, I just need to find out why it is doing it.

Do you have any known issues with bootstrap 4? My plan is just to disable a stylesheet; reload, and repeat until it works again.

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