Claudio Guevara
asked 7 years ago

Hi! The license key for the DW Purity is missing. I cant find it. What can I do?

1 Answers
DominicStaff
answered 7 years ago

Please send me the email that you used to purchased our theme here. I will check it.

Claudio Guevara
replied 7 years ago
Dominic Staff
replied 7 years ago

Please accept my apology for the delay in getting back to you. We have checked and see that the Generate licenses option does not work, it’s the issue come from our system. We are checking and fixing this issue. we will try to resolve it as soon as possible. Also, about the activate licenses in your site, you can wait for the late active. Don’t worry about that, your theme will still working fine and nothing happens. This option just helped you update live from the back-end of the theme.
Hope you understand what I mean. Thank you, my friend.

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