Chris Arnold
asked 10 months ago

I have a bug I was hoping you could help me with…when a guest user (logged out) attempts to submit a comment to either a question or an answer, they get the error message “Missing name information”.  Even if the name and email fields are filed.
Thanks.

1 Answers
DominicStaff
answered 10 months ago

Please send me the username & password of your site for further checking.

carnold437
replied 10 months ago

Site and test question are at the below url. For simulating the guest comment bug.

https://airforceleader.com/crowdsource/best-leadership-books-for-2019/

Do you have an email I can use to forward username/password to?

Dominic Staff
replied 10 months ago

I have checked your site and I think you are using another plugin about the comment anđ conflicting with the DW Q&A, you can try to disable all the plugin to check this issue.

carnold437
replied 10 months ago

Thanks for the quick reply, Dominic. I tried to test for a conflicting plugin by deactivating all of them as suggested, but the functionality issue didn’t change.

Dominic Staff
replied 10 months ago

I think you have found the solution and fixed this issue.

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