No notifications when an answer is posted

dbourrion
asked 2 weeks ago

Hi
On our paid version of Q&A Pro, we have no notification going out after an anwser is posted.
The settings are ok.
Our mailserver is ok (others WordPress notifications are going out).

Help very welcome so solve that quickly
Thx
D.

2 Answers

DominicStaff
answered 2 weeks ago

Could you send me the username & password of your site for further checking?

dbourrion
replied 2 weeks ago

Hello Dominic. We are behind a DAS/SSO authentification system, I won’t give you my personnal username and password and we don’t have shadow user that should be used.

Please let me know where we should take a look in order to fix that prob

dbourrion
replied 2 weeks ago

CAS/SSO, not DAS/SSO, sorry for that mistake

stb
answered 4 days ago

Hi, we really need some help now on this topic. The DWQA pro is unusable without the answer notification to the question author. It’s an emergency now, we planned to be online today but without your help we cannot. Here are the error messages :
Notice: Undefined variable: answers in /var/www/html/blogcom/wp-content/plugins/dw-question-answer-pro/inc/Notifications.php on line 243

Notice: Trying to access array offset on value of type null in /var/www/html/blogcom/wp-content/plugins/dw-question-answer-pro/inc/Notifications.php on line 243

Notice: Undefined offset: 0 in /var/www/html/blogcom/wp-content/plugins/dwqa-email-advance/dwqa-email-advance.php on line 188

Notice: Trying to get property ‘term_id’ of non-object in /var/www/html/blogcom/wp-content/plugins/dwqa-email-advance/dwqa-email-advance.php on line 188

Deprecated: Non-static method DWQA_ADVANCE_EMAIL_CATEGORY_ADD_ON::dwqa_get_category_option() should not be called statically in /var/www/html/blogcom/wp-content/plugins/dwqa-email-advance/dwqa-email-advance.php on line 189