Javier Llorente
asked 5 years ago

Hi, 
I use the DW Minion theme updated and the last version of WordPress. For a while I can’t access to the page where I can configure some aspects of the theme (social sidebar, colors, etc etc). The page Appearance – Customize don’t load. See a capture: http://es.tinypic.com/r/1198npu/8
Why this happens? Thanks

1 Answers
DominicStaff
answered 5 years ago

Hi,
Firstly, please deactivate  all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).

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