b0uunty
asked 4 years ago

Hello,

Is there a reason why the performance of the theme on a current iPad and iPhone is not the same as viewing it on a browser and selecting the different devices on the bottom menu? It seems the theme displays and works fine on a computer browser when selecting the devices. However, when actually viewed on mobile devices, it does not behave correctly (menu doesn’t even work) and images are cut off. Thanks!

1 Answers
DominicStaff
answered 4 years ago

Hi,
I have checked DW Page theme on our device and complete normal. I’m not see the issues that you mentioned here, you can send me a screenshot for further checking.
Regards,

b0uunty
replied 4 years ago

Hello, sure.. here are some screenshots from an iPad mini and an iPhone 6..

iPad
When selecting a section via the menu, the link (‘team’) highlights but does not move to the section: http://i.imgur.com/zBGFV3V.jpg

When selecting an item in portfolio, the overlay shows up on the entire site but the content pop-up only shows up at the very top of the site so we have to scroll back up to see it: http://i.imgur.com/gvBIVLu.jpghttp://i.imgur.com/XGD5gmJ.jpg

When in the teams section, the image circles are cropped off on the sides and overflow off the right side of the page: http://i.imgur.com/lI9fqHL.jpg

iPhone 6
Same menu issue, nothing happens when link is clicked: http://i.imgur.com/AZlIIBy.jpg

dominic Staff
replied 4 years ago

Thank for your feedback. I have checked on our demo, it’s some bug only on our demo. I sent and notified our technical team about this problem. We will check and fix our demo.
However, you can be assured when purchase and use our theme. It’s will work fine. I have installed DW Page on localhost and checked it on Ipad & Ip, nothing happens.
About teams section, you can add the following code to the style.css file to resolve this issue:

(max-width: 979px) and (min-width: 768px) {
    .about .section-content .team .span3 {
      width: 27.893258%;
  }
}

If you have any question/issue, you can let us know, we will help you resolve it as soon as possible.
Regards,

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