Problem with DW Question & Answer Pro version – please help

Thanks for reply!
1/2. I’m not comfortable leaving out username & password to my site right now. Do you have an email?
I guess things needs to be changed in .php-files? Could you please describe as clearly as possible what I need to do? (Regarding line, and what the code means.)
3. Sorry, but I don’t find that answer helpful. Could you please describe as clearly as possible what I need to do? (Regarding line, and what the code means.)

I think the easiest solution would be if you could fix theses things in an update? I have seen many people interesting in this. And I think an update like this should not take to much of your time to do? And you would probably save a lot of time less spent on support.

Thanks in advice!

Could you record me the solutions using tool like this: https://www.useloom.com ?

1/ Yes, you can edit in the Base.php file then search the “ago” word to change.
3/ At the moment, we have not the plan to update this option for the plugin. Just used code to customize the plugin. If you want to have it, you can send me username & password of your site via private answer or email: [email protected]
We will check and help you resolve it.

Thanks! I have sent you a mail.

Yes, I will check and help you resolve it.

Thanks, but I have not got a mail.

Yes, we are checking your site. We will answer and help you resolve the issues as soon as possible.

Great! But I have not got a mail.

I got so glad when I saw this was updated! How to update it in WordPress? Is it just to override the old installation? Or do I need to uninstall the old version first? Could you please write in the changelog what’s new?

Yes, I think you have got your answer via another forum.
For someone are interested this question. I will post our answer here:
We have released the latest version 1.0.8. You can click update button from Dashboard > Plugins. or download the latest version here and unzip the codecanyon-15057949-dw-question-answer-pro-wordpress-plugin.zip folder and unzip the dw-question-answer-pro.zip folder. And now, you need to change the dw-question-answer-pro folder name to dw-question-answer-pro-1.0.8 and zip this folder to upload to your site.

Note: Please disable the old version. Also, if you have not customized anything in the old version, you can remove it after activating the latest version.
===Changelong 1.0.8===

New: Allow upload files in questions & answers.
New: Allows anonymous users to vote
New: Add Setting time to auto close the questions
New: Prioritize the Staff answer will show on the top list.
New: Integrated Notify and admin bar in the BuddyPress
New: Integrate Akismet AntiSpam
New: Optimize speed
New: Update languages RU, IT

Fix: Fix blank page in the single question
Fix: Fix plugin does not load page.php file in child themes

Great! Thanks!

But I have still not got a mail. Please note that I have bought this plugin and it states support included. 27 sep. I sent you a mail with questions. I have sent 3 more mails after that. But no answer on that.

Yes, I sent and notified to our technical team about your issue, we will check it and help you. If you have any new issue, please let me know about that.

Hi,
I asked this 3 weeks ago now, and still no mail
I also tried to do as you said regarding Base.php and “ago” but it did not work.
Whats new in the new updates?
Im starting to get frustrated.

Please accept my apology for the delay in getting back to you, you can send me your language file for further checking, I will test on our localhost.