Pierreto
asked 4 months ago

Hi,
I use Q&A free without problem but i just buy pro version with Envato and have many thing wrong.
I can’t see  full text of response, just a part of text and no link to see full response, and also like with free version have 2 editors, one who work and other no.
I write question and give response with WordPress editor, with h2 and picture, it’s possible to do that with pro version?
And as i can’t see full response with question pro, i first deactivate it but have lot of problem then I delete it but now it’s look like it delete all my question and response.
But i keep free version, don’t know if we must use it together or if i must keep just use one and i don’t see option to migrate from free to pro.
Very tired with this pro version, it’s look like have many bug, hope you’ll can resolve it.

1 Answers
DominicStaff
answered 4 months ago

Please send me username & password of your site and FTP account for further checking.

Pierreto
replied 4 months ago

It’s ok now, we must just completely delete free version before installing pro, i don’t find any documentation about that, it can be good to do one for user.

Dominic Staff
replied 4 months ago

Yes, please let me know if you have any issue or question, we will check and help you resolve it.

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