Naz Oke
asked 7 years ago

I see today that the Twitter icon is removed. I didn’t touch nothing and and it was up there a few hours

I know that I have to modify the template-tags.php but I have never been able to solve this problem without your help, yet I ever done what you advise…

I don’t understand why.

You helped me many times :
http://www.designwall.com/question/social-sharing-how-to-show-more-than-2-numbers/
and
http://www.designwall.com/question/remove-wordpress-login-icon/

if it goes regularly repeat what should I do?

Thank you

4 Answers
DominicStaff
answered 7 years ago

Hi,
I have checked and it’s the Twitter updated API and some our theme will not display the Twitter. We are checking and fixing it. After finished we will update a new package for the DW Focus and we let you know to you can download new package and update it to fix this issue.
Regards,

dominic Staff
replied 7 years ago

Our technical team are aware of this issue and have a fix in the pipeline. I can’t yet share a release date for the update, so for now disabling the twitter badge is the best option.
Twitter are ending support for retrieving share counts, which is the underlying cause of this error. They said they’d remove their special share count URLs in October, but it looks like they’ve taken the API endpoints down a little early!

The next version of the theme will resolve this issue; twitter badges will no longer display counts, but will otherwise function as normal.
Sorry for the inconvenience with this, and I hope that helps to clarify things.

Naz Oke
answered 7 years ago

Ok. Thank you. So we will wait… 🙂

Naz Oke
answered 6 years ago

Hi,

We removed the twitter badge nine months ago because it was no longer display to count, now the facebook icon shows 0… 

Did you find a solution for Twitter ? and Facebook ?

If not, is it possible to replace twitter and facebook badges momentarily, by simple share icons, without count ?

DominicStaff
answered 6 years ago

Please accept my apology for the delay in getting back to you. I will answer your question here: https://www.designwall.com/question/social-share-icons-dont-count-2/

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