Helike Long
asked 7 years ago

Hello there.
I’m finishing a website here and when I go try to add the Facebook or Twitter to Home I got the following:

 

 
And, here my configurations:
 

 
Any help please 🙁

3 Answers
Helike Long
answered 7 years ago

Okay, for the Facebook I needed to add the Page id, probally ’cause my page don’t have a name yet, ’cause of not enoght likes.
For Twitter, to get user’s twetts, I need to put: “from: UserName”.
“@” or “#” only works for mentions on the twett.

DominicStaff
answered 7 years ago

Hello Helike !
Based on what you mentioned, I think your problem is caused by your website’s loading speed or your site is cached. You can install W3 total cache plugin here to clear your browser’s cache.

If you still face the issue, you can send me username & password of your site (via private answer) for further checking.
Hope this helps !

Helike Long
replied 7 years ago

Hello, I tried it and didn’t worked.
I’m sending you a user & pass;

Helike Long
replied 7 years ago

How can I send it?

Helike Long
replied 7 years ago

Okay, I figure out Facebook thing.
But Still cant make Twitter work.

DominicStaff
answered 7 years ago

Hi Helike !
Please double check again your Twitter information. We have tested with different Twitter accounts and all work fine.

Helike Long
replied 7 years ago

It’s accepts users (@twitter) or only hashtags (#wordpress)?

Dominic Staff
replied 7 years ago

Hi,
Of course ! you can use the (@twitter) or (#wordpress) in the Twitter box. I have checked in your site with different Twitter accounts and still work fine.
Regards,

Helike Long
replied 7 years ago

Okay, now I got it;
It don’t get the user’s twetts, it get twetts where the user is mentioned.
Well, thank you;

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