Steffan Taszarek
asked 3 months ago

Hi,
I have a few questions.
I have a licens and extra support for your plguin DW Knowledge Base Pro – WordPress Plugin
I have installed the plugin at my website: https://www.tipsogodds.com/faq/ and have added 2 faq to test it. When I then enter a faq https://www.tipsogodds.com/spoergsmaal-og-svar/hvad-er-et-indkast/ there are no “Related articles”. At your demo page there are related articles at http://demo.designwall.com/dwkb/knowledgebase/working-cpanels-file-manager/
What should I do get the “Related articles” at my website faq´s ?
And how do I display the “Comments”?
How can I change the number of FAQ that are showing at a category? I see its limited to 5 at your demo page, is it possible to change that number?
Purchase codes: 42033e79-f535-42c6-aebc-b015308a726c
Best regards
Steffan Taszarek

1 Answers
DominicStaff
answered 3 months ago

To show the related article, you need to use the same tag for the article.
See the screenshot: https://prnt.sc/s6hc1h
To disable comment box, you can go to the Dashboard > Knowledge Base > Settings and enable Hide option for Article: Comment Form.

supertaz
replied 3 months ago

Thx… Last thing. The search box isn´t visible https://www.tipsogodds.com/faq/ or at a faq article https://www.tipsogodds.com/spoergsmaal-og-svar/hvad-er-et-indkast/ I have enabled it at the dashboard, and I can see the search box codes in the source code of my site, but its not visible. How do I get that to work?

Regards
Steffan

Dominic Staff
replied 3 months ago

You can add the following code to the style.css file:
.dwkb-search input[type=”text”] { display: block; }

supertaz
replied 3 months ago

I have added the code to https://www.tipsogodds.com/wp-content/plugins/dw-knowledgebase-pro/assets/css/style.css?ver=5.3.2

But it stil dosn´t work .-(

What should I do ?

Steffan

supertaz
replied 3 months ago

I think its working now 🙂 🙂

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