Cédric Zioueche
asked 5 years ago

Hi !

We implemented the DW Q&A plugin in our website for our users community to share links between them.

This works fine, only that some users cannot access to the page where the plugin is embedded any more. They have a message saying there are not allowed to see that page.

We found a fix for that (save the permission again without any modification), but the bug comes back after a day or two.

A user found a fix by going to his user profile and doing the same, i.e. saving it without any modification. This fixes the issue temporarily.

Any idea how to stop this recurrent dysfunction ?

Thanks in advance !

2 Answers
DominicStaff
answered 5 years ago

Hi,
In this case, I think it’s about permission. Have you tried configure the permission in the Dashboard > Q&A > Settings > Permission tab.
Please send me username & password of your site for further checking when you still face there issue.
Regards,

cedricz
replied 5 years ago

Ok, I did not tick the private box. This PW is not valid any longer

BigHug
answered 5 years ago

Hi Cedric,
I am Rambu and thanks for reaching out to us.Could you please tell me in details which page that could not access by 1 – MosaWeb role: front-end single question or backend setting page?

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