I have followed the install instructions and when I click on
Install Required & Recommended Plugins
I get a blank page with this error, “Sorry, you are not allowed to access this page.”
Very problematic install.
Also how do i get the Theme Key?
Which theme are you using? please send me username & password of your site for further checking. About the Key, I think you have purchased the theme from Creative Market, right?
What is your purchase date? If you want I can help you convert your purchase into your designwall account.
Firstly thanks for your message. DW Store I believe.
Yes purchase via Creative Market. Awesome on the convert.
I also need the Theme Key it seems.
I'm available for a few hours here if needed
Cheers
Stephen
Purchase date 2-7-18
Order # 69832338
Creative Market
We have helped you resolve the issues and converted your purchase into your DesignWall account.
Firstly thank you so much. It’s great to see the site fully functional.
One additional error seems to be in place still.
In Woocommerce setting I see a message, “Warning! Your DW Store theme license is inactive, which means you’re missing out on updates and support! activate your license or get license key here.”
When I click on activate your license the page refreshes to a blank page with their ‘Sorry, you are not allowed to access this page.”showing”.
How do I activate my license so this message no longer appears???
Oh. In your site, in my account I have added the URL to the license.
Thanks
Stephen
I have forgotten your account in the previous answer. Please send me username & password of your site for further checking.
It’s OK. Thanks for your time. I worked it out already.
Cheers and thanks
Stephen
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