bilalkhan
asked 6 years ago

 
I am getting back in touch with you about an issue we have with the DWQA plugin. We bought  the plugin 8 or 9 months ago for our collaborative website: 
 
http://leclub.nqicorp.com
 
A quick recap : initially we had a problem with the DWQA sidebar for the categories. Which you solved it prompty. We appreciate and thank you for that. 
 
But in the mean time while you were rectifying the above issue the DWQA side bar has become the defaut sidebar for other pages, for example the Idea EXchange page and its categories. We have communicated regarding this several times. I have also send you screeen shots. But I have a feeling you don\’t undersand the issue because since many months this issue remains unsolved. You will find below our conversations via this link: 

https://www.designwall.com/question/the-dwqa-sidebar/
 
This time I have taken the time to create a small video with text to explain you clearly the problem. Here is the link of the video: 
 
https://www.wevideo.com/view/971816642
 
I have send you an direct email with the login codes. Please solve this issue urgently !!
 
Thank you!

2 Answers
DominicStaff
answered 6 years ago

Please send me an administrator account, I will help you resolve this issue now.

bilalkhan
replied 6 years ago

Hello Dominic, I have send you by private email. I have given you admin level access. Thank you.

Dominic Staff
replied 6 years ago

Yes, I’m checking your site, I will help you resolve it as soon as possible.

bilalkhan
answered 6 years ago

Hello Dominic, I just checked the website. Thank you very much it is almost solved. The Idea Exhange sibebar is visible now, this is great.  But now there is another minor issue : in the “bonne pratiques” pages the category widget still hangs over when we scroll down like in this video. 
 
 
https://www.wevideo.com/view/986026437
 
Can you please resolve this last issue with the sidebars? This issue was not there before. 
 
Thank you again. 

Dominic Staff
replied 6 years ago

I have helped you resolve this issue, you can check your site now.

bilalkhan
replied 6 years ago

Perfect ! It is working well not. All the sidebars are working well. Thank you very much.

I have posted another question regarding two words I cannot translate. If you could help it would be great.

Dominic Staff
replied 6 years ago

Yes, I’m checking your issue.

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