Unable to upload logo to header or footer section in "theme settings"

Jennifer Love
asked 8 years ago

Hi there;

I attempted to update my footer logo in the theme in theme settings (it had worked fine at one time) and when it failed to update I chose to “reset options” and lost my header logo as well.

All other functions work, but for some reason it is not allowing the file attached to display (and I double checked permissions).

My Site is: http://www.hollywoodgazette.com/wp

4 Answers

DominicStaff
answered 8 years ago

Please send me username & password of your site for further checking.

Dominic Staff
replied 8 years ago

I have checked your site.
Firstly, please help me add the following code to the wp-config.php file

define( ‘COMPRESS_SCRIPTS’, false );
define( ‘CONCATENATE_SCRIPTS’, false );

If you still face their issue, please let me know, I will continue to check it.

Jennifer Love
answered 8 years ago

I added the code to the wp-config.php and that did not fix the problem.

DominicStaff
answered 8 years ago

I have checked your site and it’s bug come from Unyson plugin. the plugin conflict with JS of WordPress 4.5.
At the moment, if you want to display the logo image, you can use css to temporary resolve this issue.
you can add the following code to the style.css file:

.site-header .row .col-md-4 .site-title {

 background-image: url("Image URL");

 background-color: #fff;

 height: 90px;

 background-repeat: no-repeat;

}

.site-header .site-title a {

 text-indent: -9999px;

 position: absolute;

}

We will find a best solution for this issue and update it in the next version.

DominicStaff
answered 8 years ago

We have fixed this issue in the latest version 1.3.1, you can check and update the latest version now to fix this issue. If you have any issue, please let me know, we willl check and fix it.