Profile photo of cn360cn360
asked 10 months ago

Hi Dominic –
The upload/add image button is not working.
I click on it but nothing happens whatsoever.

Please login and fix this so I can change the category logos.

3 Answers
Dominic
answered 10 months ago

I have checked on our demo and it works fine. In your case, you can try to disable all the plugin to check it. I think it’s a conflict between the plugin. If you still face their issue, you can send me username & password of your site for further checking.

Dominic
answered 10 months ago

I have checked and see that you are using the older version 1.3.1, please update the theme to latest version 1.3.2, I think this issue come from the version of the theme because I\’m using the latest version 1.3.2, checked this issue and see that it works fine. Please update the theme and check this issue then let me know if you still face their issue. 

Profile photo of cn360cn360
replied 10 months ago

We did NOT get any notice that there was a NEW version.

We have purchased MANY WP themes over the years precisely because of the notifications and upgrades can be accomplished with ‘one-click.’

1) Are you telling us that we have to MANUALLY check for updated versions?

2) Also we just purchased this theme about a week ago and in that time you made an upgrade?

Please check our private message for more info, thank you.

Profile photo of inklineinkline
answered 10 months ago

Hi, we have the same issue as described here with the category logo buttons doing nothing.
I see your recommendation to upgrade to version 1.3.2, but we just pruchased today via Themeforest and only get version 1.3.1.
Please advise.
Thanks.

Dominic
replied 10 months ago

Please contact our team via email hi@designwall.com, I will check and send you the latest version 1.3.2 .
Also, We will check and update the latest version into the Themeforest as soon as possible.

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