Tauqir ATU
asked 8 years ago

When I replied answer to my user the email notification goes into their spam folder, how can it move to their normal inbox folder? Please !

secondly , when user ask private question it is shown that “oop page cannot be found” but question is still submitted- I want to set custom page which shows user “Your question has been submitted successfully”. Thanks !

 

1 Answers
Kevin
answered 8 years ago

Hi,

1. All emails are sent to spam box maybe it came from your server or from your email address. Maybe it was reported as spam. Please try to use wpMandrill or any email service to send emails.

2. You can go to wp-content/plugins/dw-question-answer/inc/Handle.php then replace the code at line 446 from
exit( wp_safe_redirect( get_permalink( $new_question ) ) );
to
exit( wp_safe_redirect( 'your custom page url' );

Tauqir ATU
replied 8 years ago

i did second one, and now i am not able to even view my website , when i put url of my webiste i am receiving thie

“Parse error: syntax error, unexpected ‘;’ in /home3/atu/public_html/wp-content/plugins/dw-question-answer/inc/Handle.php on line 446”

Tauqir ATU
replied 8 years ago

it seems to, that i totally lost it 🙁

Kevin
replied 8 years ago

Hi,

Sorry for my mistake,

Please replace with the code below:
exit( wp_safe_redirect( 'your custom page url' ) );

Tauqir ATU
replied 8 years ago

i cannot login to my webiste , what i do

Kevin
replied 8 years ago

Please use your FTP to replace the code then your site will work again.

Tauqir ATU
replied 8 years ago

what is FTP

Kevin
replied 8 years ago

It is the file manager in cPanel.

Tauqir ATU
replied 8 years ago

Thanks For Your time Sir, But I Still have issue with problem 1, mails are going into user’s spam folders

Kevin
replied 8 years ago

Hi,

Your mail was sent to the spam folder because of the following reasons:

1. Duplicate send and receive email address
2. Use free email addresses to send
3. There are more than 2 links in the email

If you do not encounter in these cases, you can try to use the mail service such as Mandrill

Tauqir ATU
replied 8 years ago

I didn't get you. also I don't want to use paid "mandril" service. Will you please fix whatever technical problem is causing all this. Thank-You !

Tauqir ATU
replied 8 years ago

i am already too late just because of this . Please !

Tauqir ATU
replied 8 years ago

I didn't get you. also I don't want to use paid "mandril" service. Will you please fix whatever technical problem is causing all this. Thank-You !

Kevin
replied 8 years ago

Hi,

Please send me your username and password via PRIVATE answer and I will help you solve it.

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