Profile photo of janjan
asked 3 months ago

Hello,

I have a question. Where can I download the theme DW Focus 2? Here it is written (https://www.designwall.com/blog/dw-focus-2-has-arrived/) that this theme is officially released. I have for download only a beta version, and I don’t have a license key.
Regards, Jan
P.S. I have Lifetime Access.

Profile photo of Samuel StrakaSamuel Straka
replied 3 months ago

Yes, I have in same position. I bought Lifetime Access, I was Beta tester for Focus 2 but I have only Beta3 available in my Downloads for my account.

Profile photo of janjan
replied 3 months ago

Hi Samuel, thanks for your response.
For others, can you download this theme? Please answer someone from DW.
Plus a little note. I don’t know how it works here, but I’m used to a faster response.

Profile photo of Samuel StrakaSamuel Straka
replied 3 months ago

Final version of FOCUS 2 added to Downloads. Thanks. Solved

Profile photo of janjan
replied 3 months ago

Well, thank you. But I don’t have for download:

1) Demo Content ??
2) Layered PSD Files ??
3) Plugins ??

You too? And the license key you have? And the installation manual?

I wrote last week to support and so far no reply … Before, I have had several years expensive Developers subscription from the same company Joomlart. I thought that here will be at least same quality and speed of communication…

4 Answers
Dominic
answered 3 months ago

 Hi @Jan, Please accept my apology for the delay in getting back to you, we have some issue with our system. Right now, you can download the DW Focus 2 from your profile. Please let me know If you still face their issue, I will check and help you resolve it as soon as possible. I promise. I know your feel when facing this issue, sorry about that, my friend. 

Profile photo of cn360cn360
replied 3 months ago

Hi @Dominic – see our private message below, thank you.

Profile photo of janjan
replied 3 months ago

Ok, @Dominic, well. Thank you for answer. Perhaps it would be good insert a new field to a forum with label a “Support is online or offline.”

But back to my question. Unfortunately, you did not answer. Where is Demo Content? Layered PSD Files? Plugins? And the installation manual?

Now is this theme practically unusable.

Dominic
replied 2 months ago

At the moment, have not the installation manual and document guide and PSD for the DW Focus 2, you can download the XML file of the DW Focus 2 here: https://www.dropbox.com/s/v7ofg37iptk97z5/dwfocus2.wordpress.2017-01-16.xml?dl=0
And install the Widget Importer & Exporter plugin to import widget demo, you can download the widget import file here: https://www.dropbox.com/s/s2w4qgmg2b9if05/demo.designwall.com-dw-focus-2-widgets.wie?dl=0

Also, in the DW Focus, we do not use the plugin as the DW Focus. Have not the recommend plugin section, you can download and use the plugin as you want or not.

Dominic
answered 3 months ago

Hi @cn360, I have some issue with the system and it’s my problem, I’m busy with some other projects and can not check the forum, sorry about that, I will check and answer all your issue now. Also, please let me know all the issue which you facing with the DW Focus, I will check and help you resolve it now. About the DW Focus 2, you need to purchase the packages here: https://www.designwall.com/pricing/
To download the theme.

Profile photo of cn360cn360
answered 3 months ago

@Dominic – you haven’t resolved ANY of our issues. #NotRight

Dominic
replied 3 months ago

Ok, As we discussed from the previous answer, I think you have the issue with the facebook share and change category color, I have helped you fixed the issue with the facebook share. Right now, I will customize the theme to add some other category color to the site.

Profile photo of janjan
answered 3 months ago

@Dominic – So once again the same question. Last time. Really, here is terrible a support. I do not understand that you can be the same company as Joomlart.

Where is Demo Content? Layered PSD Files? Plugins? And the installation manual? Now is this theme practically unusable.

 

Dominic
replied 2 months ago

To install the theme, you can upload the theme.zip file via the back-end or use the FTP to install the theme, I have sent you the XML file to import the content. Also, the DW Focus 2 use the Widgets to configure the homepage, I sent the Demo widget file, you can import it to your site. If you still face their issue, you can send me username & password of your site for further checking, I will help you resolve it.

Powered by DW Question & Answer Pro

Access years of experience in WordPress; Collaborate with professionals trusted by tens of thousands of people across the world.

Sign Up Today