Denzil Musumba
asked 10 years ago

Since I uploaded DW Focus to my domain, the Visual tab has disappeared and all am let is text tab which gives me a headache when posting new stories .. What needs to be done to fix this problem..?

1 Answers
answered 10 years ago

Hello Denzil !
On our demo site, “visual” tap still appears from post compose page.
Please help us test this case:
1. Deactivate  all plugins to see if this resolves the problem.
2. If this works, re-activate plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you cannot detect problematic plugin, you can send me username & password of your site for further checking (via private answer).
Hope this helps !

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