Social share counters always zero

Naz Oke
asked 9 years ago

In DW Focus theme (quick install) social share counters on the left side of single-post pages shows always zero shares.
I find some answers like this : http://www.designwall.com/question/google-social-icon-doesnt-work-well-in-dw-focus/
It’s for google+, but none of our counters works…
Could you help me please? Thanks! 🙂

5 Answers

DominicStaff
answered 9 years ago

Hi,
Please send me username & password of your site (via private answer) for further checking.

DominicStaff
answered 9 years ago

I have checked your site, I think this issue is due cache. Firstly, you can download the latest version 1.1.0 of the DW Focus in your profile. After updating & clear cache, if you still face there issue, please let us know.
Note: When you upload theme (Dashboard > Theme > Upload). After activating, it will ask you wish to Import Sample Posts, Pages & Widgets. Please click No button.
See the screenshot: http://prntscr.com/60hsc4
Regards,

nazou
replied 9 years ago

Thank you very much. I didn’t hav time to update the DW Focus. Meanwhile, I can use jetpack sharing tool, it works. But we have two sharing tools now :p
How can I hide the DW’s tool. Could you please help me ?
Thank you again.

nazou
replied 9 years ago

Anybody there ? 😉

bhanu reddy
answered 9 years ago

here you can login via fb.com login and gmail.com login

DominicStaff
answered 9 years ago

Hi @nazou,
You can open the functions.com file in the folder path "wp-contentthemesdw-focus", then find the line 431.
Note: You can remove the line code of the social media that you want to hide.
Regards,

Arun B
answered 9 years ago

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