Sylvain Ethier
asked 4 years ago

I can’t find my previous question so maybe I didn’t submit it but briefly…  the question is related to email notification.  When people ask questions I received email notification without a problem (I use WP easy SMTP too) but when people give an answer to the question then I don’t receive any notifications.  Email notification is checked for this option and I don’t understand why notification works for questions but not for answers…  Any idea?
 
Thank you

2 Answers
DominicStaff
answered 4 years ago

Please send me username & password of your site and FPT account for further checking.

Sylvain Ethier
replied 4 years ago

any email I should send this sensitive information?

Dominic Staff
replied 4 years ago

You can contact us via: [email protected] or use the private answer option.
See the screenshot: http://prntscr.com/kbjxbx

birdbrainsolutions
answered 4 years ago

Hi, 
 
I have the same issue with a client’s site. Should I email you the username password as well? Thanks

Dominic Staff
replied 4 years ago

Yes, please send me username & password of your site for further checking, you can create a private answer.

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