Any known issues with JetPack "Publicize" tools (Sharing Settings)?

John Basile
asked 9 years ago

Hi Dominic.

Does the Focus theme support Jetpack’s "Publicize" tools? I have reason to believe there’s a plugin/theme conflict, but I’m having difficulty determining what it is exactly. Thanks for letting me know of any known issues or suggestions for getting these Share Settings to work. http://note.io/1G2l2kP

1 Answers

DominicStaff
answered 9 years ago

Hi,
Apologies for the delay in replying to you, I have checked on our demo and still work fine. I think this issue come from plugin not our theme.
Firstly, please deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
Also, you can contact with the author of plugin. If you want it to remain private, you can also contact via this contact form:
http://jetpack.me/contact-support/
Note: If you still face there issue, you can send me username & password of your site (via private answer) for further checking.
Hope this helps !