Carl Lozano
asked 6 years ago

After updating to DW Focus 1.0.6, I accidentally deleted the DW Focus: Tabs widget with 2 widgets in it (Featured News and Popular News) like in the demo site. Now whenever I try to restore and save it, I will always get the message: Are you sure you want to do this? Please try again. 
Please help asap, our website is http://www.igersmanila.com.

2 Answers
DominicStaff
answered 6 years ago

Hi Carl !
I have checked our demo and DW Focus: Tabs still work with the (Featured News and Popular News). 
Firstly, please deactivate  all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one and let us know if you find the problematic plugin(s). Maybe there is a conflict in plugins.
If you still face there issue, you can send me username & password of your site for further checking (via private answer).

Pablo
replied 6 years ago

i had the same problem and the cause was the Jetpack plugin, turn it off and the widget DW Focus Tabs works!!!
DW team, should check this compatibility issue

PD also occurs with DW Focus Accordion

Carl Lozano
replied 6 years ago

Thanks I did as instructed and it’s indeed the plug-ins, not exactly sure if it’s Jetpack, but deactivating all fixed the issue. Agree that this compatibility issue must be addressed in the next update.

Ruben Ridderhof
replied 6 years ago

I can confirm that Pablo is right.

Disabling Jetpack solved the problem.

Hopefully DW will ix this in the next release.

Dominic Staff
replied 6 years ago

Hello Ruben !
Thanks for your feedback. We will discus about it in the next version.
Regards,

DominicStaff
answered 6 years ago

@Pablo !
Thank for your help. I appreciate it !
We will discuss about the issue in the next version.

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