2008ebuss
asked 7 years ago

Hello,
 
I have the Pro version, but when I enable the captcha setting in the backoffice, it is not working.
 
Captcha is not correct, see attachement.
Example product, tab “vragen”

Yoghurt Starter

2 Answers
DominicStaff
answered 7 years ago

Please send me username & password of your site for further checking. Your information will be properly secured so please don’t worry.

2008ebuss
replied 7 years ago

http://www.bio-kult.nl/wp-login.php
User: DesignWall
Pass: !Ko(iZVNilj(6c*PuKqpbs*E

2008ebuss
replied 7 years ago

FTP:
Host: 87.236.98.21
User: biokultnl
Pass: 3w7i6N1oflH+3UXQ

Hà Anh
replied 7 years ago

Dominic has checked and helped you resolve this issue. He tested again and no problem occured

Please check and let us know If you have any issue or question. Also, I have disabled the Q&A plugin, If you want to check it, please go to the Plugin menu and enable it.

2008ebuss
replied 7 years ago

You don’t understand.

Go to https://www.thefermentcompany.nl/product/kefir/

Click on Vragen button and fill form Ask question in.

Captcha is not correct., He don’t show captcha.

Hà Anh
replied 7 years ago

By then he hasn’t realized that you’re talking about the custom section on the single product page. Now he knows what’s your trouble is. But he couldn’t log in to the admin page. Is it because you removed this account? Could you please kindly provide the login credentials again?

Many thanks

2008ebuss
answered 7 years ago

I send you details for another website, thats my fault!
hereby the correct credentials.
https://www.thefermentcompany.nl/wp-login.php
User: DesignWall
Pass: !Ko(iZVNilj(6c*PuKqpbs*E
FTP:
Host: 87.236.98.21
User: thefermentco
Pass: 7w7zKBb3uaV3+zTy

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