Dennis
asked 7 years ago

I keep getting e-mails saying there is an update I can download. When I go to my download page in my account it is the original version I purchased. Where is the updated version?

Franco Colomba
replied 7 years ago

Yep same here, just checked themeforest can’t find it there. Please post the update .zip file

1 Answers
DominicStaff
answered 7 years ago

If you are using the pro version you can access your account on the ThemeForest to download the theme. The latest version 1.0.9 is live now. If you still face their issue, you can let me know. I will help you resolve it.

Dennis
replied 7 years ago

I'm sorry but I still can not find where the update is for the pro version. I have checked my account but the only link there is version 1.0.7 from September 12, 2016. Do you have a link? You all don't make it particularly easy to update. You are talking about the plugin, right?

Dominic Staff
replied 7 years ago

You can go to the codecanyon > login with your account that used to purchase the plugin. Click to your account on the right-hand side and select the download.
See the screenshot: http://prntscr.com/gv2odb
Please let me know if you still face their issue.

Dennis
replied 7 years ago

That is where I’ve been going. I downloaded it, deactivated the plugin on my site, uploaded the new download, and it still shows version 1.07.

Dominic Staff
replied 7 years ago

Please send me username & password of your site, I will help you resolve it now.

Dennis
replied 7 years ago

You say the updated file is on your site. How will going into my site do any good? I don’t have the file.

Dominic Staff
replied 7 years ago

You can check your email now, I have sent you the latest version of the plugin.

Dennis
replied 7 years ago

This is the version 1.08 for pro? It says version 1.1.0

Dominic Staff
replied 7 years ago

We have released the latest version 1.1.0 for the plugin 🙂

Dennis
replied 7 years ago

Alright. Thanks. It works fine.

Powered by DW Question & Answer Pro