DW Promo bar class dwpb-open

Please accept my apology for the delay in getting back to you, you can let me know detail about it, please send me your site and a screenshot for further checking. I will help you resolve it as soon as possible. 

Hi again!
Unfortunately the site is part of a intranet, not accessible from outside.
Here is a screenshot of the issue.
As you can see, the “dwpb-open” returns after a refresh which disorientates my navbar.
Best Regards

I have checked your image and see that the plugin when you enable the “Allow to Close PromoBar ?” option. After clicking the close button and the cookies will save in your browser. So, after refresh, the promobar will not show again. In your case, I think you should disable this option and configure look like that. 
See the screenshot: http://prntscr.com/bpe901

Hi again!
I’m sorry, I might not have explained correctly. I do need to have it enabled as users need to be able to close the promo.
The issue here seems to be this line of code which never runs? :

$(‘body’).removeClass(‘dwpb-open’);

can’t find the cookie dwpb-hide, though I found one with the name dwpb-close?

Best Regards

OK!
I think I figured it out, I added these lines to my child themes .js file.In short, this will remove the class “dwpb-open” right after it’s added if the values match.

/* If the promo bar cookie "dwpb-close" matches the reset_cookie value, remove the body class dwpb-open */

$(document).ready(function() {
if ( $.cookie('dwpb-close') === 'dwpb-close-' + dwpb.reset_cookie ) {
                setTimeout(function(){
                    $('body').removeClass('dwpb-open');
                },1200);
            }
});

Best Regards

Congratulation, If you have any issue, you can let me know, I will check and help you resolve it as soon as possible.